Gordon finds just how bad these hotels are …

Season 1, Episode 5

Ramsay finds that the owner, Ken Pisciotta, micromanages his staff, and the hotel looks dated and filthy. At dinner Gordon continues to be disappointed. He is served frozen chicken kabobs with processed egg rolls and an extra-large, unpleasant chicken Valdostano. To help Ken, Gordon brings in the VP of Operations of Caesars Palace Las Vegas to inform the staff on how to make customers feel welcome. Ramsay decides that the hotel might gain from a woman's touch, and motivates the owner (who is single and seldom leaves the hotel) to get out and socialize. Ramsay acts as his "wingman" and arranges for him to satisfy a woman and get her telephone number. Modifications to the inn consist of a brand-new indication outside, updates to the visitor spaces, lobby and check in location. Other features consist of a brand-new online booking system and improved wi-fi throughout the hotel. After Ramsay left Ken added some menu items however kept most modifications. Evaluations were mixed about the food and service. Despite its rather success, the inn closed in December 2014 and was sold to brand-new owners.

Season 1, Episode 1

Ramsay visits the town's historical hotel, where the residents feel that they are out of place due to an atmosphere that they call "upper crust". Robert Dean II, the hotel's owner, provides Ramsay a spectacular space, but it gives off "raw sewage", owing to pipes issues. Juniper Hill's dining establishment not just overcharges for food, with costs more befitting a gourmet dining establishment, but the food isn't correctly prepared. The personnel inform their stories of not being paid for their work; when they are paid, they get just a portion of the cash owed. Ramsay then finds that Robert and his partner and co-owner, Ari Nikki, bring their buddies to the hotel where they stay, drink and eat free of charge without leaving a pointer. A staff member then reveals Ramsay Robert's four storage systems, the basement and the workplace– all of which are filled with antiques and collectables. After a dreadful supper rush, Ramsay holds a staff meeting where Robert shows a serious disrespect for his personnel, outraging Ramsay and ending the episode in a To Be Ongoing cliffhanger.

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