The Customer Is NEVER Right In This Restaurant | Full Episode | Kitchen Nightmares

Season 6, Episode 16: Gordon heads to Scottsdale, Arizona, where he goes to Amy's Baking Business and meets husband-and-wife bistro owners Samy and Amy Bouzaglo, who expose a stunning contempt for customer feedback.

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The Customer Is NEVER Right In This Restaurant|Full Episode|Kitchen Nightmares

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The Customer Is NEVER Right In This Restaurant | Full Episode | Kitchen Nightmares

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36 Comments

    1. “OMG,Tammy is going to hurt him”! 😂As if Tammy can hurt Gordon😂🙄😂

  1. cant believe that the restaurant was actually clean yet the food was like that 😭

    1. The restaurant was immaculate because no cooking happens in it when Amy has a meltdown and no eating happens in it when Sammy runs all the customers out the door

    2. people dont go there for the food they go there to get there car washed thats why

  2. Meeting you both for the first time you’re fucking nuts LMAO. Gordon Ramsay has no filter.

    1. Yes and when he said ‘That pasta sauce tastes like a boiled arse’ I spat out my drink

  3. Still a great television moment. This episode is one the greatest moments in television.

  4. So he was departed, they moved to Turkey, she discarded him and moved back to the states and is now successful, again. It’s always narcissists that never experience consequences.

    1. They went to Israel, I think got divorced, and she now continues to run a baking company, and STILL replies to comments on fb etc. about the show and her food LOL

  5. easily the most soft-spoken and taciturn I’ve ever seen Gordon (until he calls Samy out on his BS) be in an episode of this show, and the two owners were just so insane that they kept setting themselves off like firecrackers. What a couple of nutcases, I hope those poor server girls and the sous chef have found better employment by now

  6. OMG 🤦🤦🤦🤦this is absolutely insane…. They are really crazy people!!!this chapter is legendary!!!

  7. The most iconic episode in Kitchen Nightmares history… For better or, in the case of those 2 owners, worse.

  8. You could post this video once a month for a whole year and EVERY TIME I will watch it. Every time.

  9. Best episode ever. When I lived in Scottsdale I had to show everyone this episode and when they’d drive by where the restaurant used to be they’d always text or call and let me know where they were LOL

    1. Not to mention Gordon has a black belt in Karate and has trained in BJJ, boxing and Muay Thai 😂

    1. More to it than just that. More drama and gotten caught up in some crime, etc. lol

    2. Oh, and he gets much better her former husband was deported and I wouldn’t be surprised if Amy is under a tight watch after going back into an art class

      Trust me, if it were up to me the punishment that I would inflict on them would be very very…brutal.

  10. 22:30 I love how Ramsey gave that waitress a tip and said “for you and you only”. Love that dig at how the owners would take the tips

  11. 9:17 you can see he’s like ‘they seem like great guys’ and then his face instantly changes to ‘wtf she on about’

  12. Absolutely commend Gordon’s patience in this situation too. Mind blowing

  13. When this episode first came out, I couldn’t believe what I was watching. Seeing it again now and I can’t help but laugh at that husband-and-wife team and the incredible way they ran that restaurant and treated the staff and customers. Best Ramsey ever. Thanks.

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